Terms of Use

Terms of Use

Our Terms of Service were last updated on 4 April 2020. LoyalFree Marketplace offers an e-commerce website which allows businesses to sell their own products. More information on this can be found in our Privacy Policy. These terms and conditions govern merchant’s use of our services and applications. “Merchant” refers to an entity making use of LoyalFree services. Please read these terms carefully. By signing up to LoyalFree you are accepting the following terms and conditions. You will be directly informed of any significant commercial changes to these terms.


The Merchant shall maintain the copyright associated with the LoyalFree Marketplace and not permit any third party to modify or manipulate the website in any way or circulate to any additional third parties.

Intellectual Property

LoyalFree Marketplace maintains ownership of all proprietary rights related to (a) the website, improvements, bug fixes and enhancements moving forward; (b) all trademarks, trade names and logos associated with LoyalFree; (c) all data collected through the application.

Customer Data

LoyalFree Marketplace will provide the merchant with a certain specified data range regarding their customer base and their activities, which may relate to location. The merchant hereby agrees to comply with the LoyalFree Marketplace Privacy Policy and all legal regulations surrounding customer data. Merchants are solely responsible for indemnifying LoyalFree Marketplace for any breaches of this obligation.


Customers and merchants alike may contact LoyalFree Marketplace with regard to technical support for the website. Queries should be sent to [email protected] or any other appropriate communication channels made available on the website.

Limitation of Liability

In no event shall LoyalFree Marketplace (including directors, employees or shareholders) be liable to the merchant, the customer or any other third party for any damages (general, incidental, consequential, indirect, direct) arising from the application or related services. LoyalFree Marketplace entire liability in other such circumstances shall not exceed the aggregate amount received from the merchant, with the exception of cases of gross negligence resulting in personal injury.


Certain confidential information may be passed between LoyalFree Marketplace and the merchant, and vice versa. The receiving or disclosing party are responsible for marking material as confidential and treating it as such. The receiving party should restrict disclosure of the information to other third parties, unless granted written permission from LoyalFree Marketplace.

Merchant agreement

In order to manage your use of LoyalFree Marketplace and its associated service offerings you will be provided with an online dashboard where you can amend all information and track orders.

By signing up to LoyalFree Marketplace, you agree to sell products online in a fair manner.


Unless specified the rights arising under these terms and cumulative and do not exclude rights provided by law. The current set of terms signal the agreement between LoyalFree Marketplace and a merchant and supersede any previous arrangements. Significant changes to the terms and conditions will be communicated through email.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.